Terms & Conditions

  • We will supply the car and Transfer Services for your specific wedding day as detailed on the booking form.
  • Alphaclass wedding cars makes every effort to supply the vehicle requested by the client, however, in certain circumstances, the chosen vehicle may not be available due to circumstances out of our control. In these cases, we will endeavour to supply the best alternative vehicle available, although this may not always be possible. If no acceptable alternative can be found, compensation will be limited to the full refund of the hire charged. We recommend and advise that the client obtains appropriate wedding insurance for their own protection.
  • Prices quoted are as per details on the booking form and the costs are all-inclusive.
  • To secure a booking a non-refundable deposit of £100.00 per vehicle is required, payable within 7 days of placing the booking.
  • The balance is payable 30 days before the actual wedding date.
  • For bookings less than 2 months before the hire, payment in full is required.
  • Deposits/Balance of payments are accepted in the form of BACS via online Banking or by cheque payable to Mr S Christofi
  • The standard hire period is up to 3 hours from the time we arrive at the collection address to the time we leave the reception venue. If you feel you would like additional time, this can be arranged, and the charge is £80.00 per hour or a proportion of the time.
  • We hope that there is no need to cancel the contract between us. However, if you cancel the booking for any reason the deposit is not refundable. And we may need to charge you for certain unavoidable costs. We often need to make arrangements and carry out planning etc for providing the car and transfer services for your wedding day. This is done in advance of the actual day and if you cancel the contract, we may have already spent time in doing this and may have turned away other clients. Any cancellation is to be confirmed in writing to us.
  • Where you cancel the contract at any time up to 6 weeks before the wedding day you will need to forfeit the deposit. Cancelling between 4 and 6 weeks before the wedding date, you will need to pay 50% of the price. The deposit will be deducted from the cancellation fee. Between 2 and 4 weeks before the wedding day 75% of the price and where you cancel two weeks before the wedding day you pay 100% of the price.
  • Consideration may be given to our cancellation fees in very exceptional and unprecedented circumstances.
  • Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. If you are contracting with us as a consumer, online, by phone, at a wedding fair or any other venue other than our office you have the right to cancel your contract at any time up to 14 calendar days after the day on which you ordered our services. Should you wish to cancel your order you must do so by email to info@alphaclassweddingcars.com or by letter to Alpha Class Wedding Cars 25 Barnfeild, New Malden, Surrey, KT3 5RH, quoting your wedding date as the reference number.
  • Alphaclass wedding cars and its chauffeurs have the right to refuse to carry any passenger who is thought to be under the influence of alcohol or drugs and whose behaviour poses a threat either to the chauffeur, the vehicle or any other passenger(s).
  • Alphaclass wedding cars operate a strict non-smoking policy in all its vehicles.
  • Whilst we do our utmost to ensure our drivers are punctual, you will understand that we cannot accept responsibility for delays caused by circumstances out of our control.
  • All cars are cleaned prior to the date required, but Alphaclass wedding cars do not accept any responsibility for changes in the vehicle’s appearance caused by the weather or terrain during the period.
  • Clients are responsible for any damage they cause to the interior or exterior of the vehicle on hire to them and will be invoiced accordingly for any repair or valeting required in order to reinstate the vehicle to its pre-hire condition.
  • We do not provide child seats for our vehicles unless agreed at the time of the booking and please be aware Children under the age of 3 years old are not permitted to travel in any vehicle that it is not fitted with seat belts.
  • Alphaclass wedding cars are insured for passenger travel only, our insurance does not cover customers to drive our vehicles, or for loss or damage to customers possessions or for any other consequential losses, delays or missed events.
  • By making the booking and accepting our quotation will represent the agreement of our terms and conditions which are also available on our website.